COMMON QUESTIONS

Frequently Asked Questions

Simple answers about privacy, data, and how tracking works.

Yes. It's completely free with no ads or subscriptions.
Yes. You create a secure login using your email address so your information stays accessible only to you.
We only collect the email address you use to log in. No medical data is collected or analysed.
A peritoneal dialysis patient who wanted a simpler way to track CKD and dialysis health.

Yes — through the clinical portal. The clinical portal allows you to securely share your logs with your nurse, doctor, or care team. You stay in control at all times, and only the clinicians you choose can view your information.

How the clinical portal works:
• You create your account using your email address.
• You can nominate a nurse, doctor, or healthcare worker to connect with your profile.
• Once approved, they can view your logs in a read-only clinical dashboard.
• They can see trends in your symptoms, blood pressure, weight, UF, and treatment notes.
• You can remove access at any time.

Why this helps:
• Clinicians can spot patterns earlier.
• Conversations become clearer and more accurate.
• You don't need to remember everything or bring paper notes.
• It supports better decision-making and continuity of care.

Yes. It supports CKD Stages 1–5, PD, Home HD, and in-centre patients.
Yes. Patient feedback shapes future updates.

Still have questions? Try the app — it's free.